Field Application Engineer - Customer Engineering

Kulim, MY

Nov 8, 2023

Be part of our team!

AT&S, a world leading high-tech PCB & IC Substrates Company, with production plants in Austria, China, India, Korea; and Sales Support Offices around the globe, is building its first production site in Southeast Asia: Kulim Hi-Tech Park, Kedah, Malaysia. Once the commercial operation commences by the end of 2024, the Kulim production site will focus on ABF substrate solutions for the semicon industry. To enable its successful growth, AT&S Malaysia offers excellent career opportunities for committed talents and professionals with the will to take ownership and make an impact. Currently, we are seeking an experienced candidate to fill this newly created position:


Field Application Engineer - Customer Engineering



Your Responsibilities

  • Main technical interface between defined strategic customers and AT&S Plants
  • Coordination/Implementation of all tech. customer requirements within the AT&S Organization in order to ensure total customer satisfaction 
  • Central position for new project release and tech. questions from customers 
  • Provide tech. solutions and advise customers on a regular base 
  • Leader in tech. meetings with customers (presentations, discussions, …) 
  • Responsible for tech. feasibility checks on new customer projects or inquiries 
  • Technical allocation of new customer projects to the relevant plant within AT&S 
  • Product calculations and preparation of tech. cost reduction proposals 
  • Preparation/Cooperation of tech. requirements for specific products/new markets 
  • Development of technical roadmap (customer and plant specific) 
  • Joint work with R&D to realize future technologies

  • Aim for “Best in class Technical Support” in order to achieve our Vision to become the first choice for advanced applications
  • Aim for (and maintain) AT&S technology leadership
  • Meet DPIs of Sales related to Quotations and maintain cost and cost driver awareness 
  • Effective Resource Management to support the defined Budget requirements
  • Build Relationships with Customers 
  • Act as global Technology / Engineering hub between designated account(s) and AT&S group to ensure proper handling and reasonable outcome considering global AT&S technology offering and capabilities 
  • Coordinate mid/long-term activities with individual Engineering and R&D departments globally to ensure smooth and efficient outcome


Your Profile

  • Bachelor Degree or Master Degree in Engineering paired with commercial knowledge and understanding
  • HDI PCB Manufacturing and Substrate Manufacturing Know-How plus common limits
  • Minimum 3-5+ years of working experience in HDI PCB/Substrate industry in a Sales Engineer or Product Engineer role
  • Experienced leader in projects to implement technical customer requirements 
  • Experienced functional leader for defined customers for product engineers in individual plants
  • Strong customer and market orientation with the ability to identify future trends and relationships
  • Excellent functional leadership skills of remote teams
  • Strong team and social orientation 
  • Good IT Skills 
  • Ability to work under pressure 
  • Excellent communication, presentation and negotiation skills
  • Willingness to travel


Our Offer

  • Personal and professional growth opportunities in a Greenfield Project of a recognized MNC
  • A chance to actively contribute to AT&S´ success and to create value
  • A secure position with long-term career perspective in an internationally expanding environment
  • Attractive and competitive compensation package


If you are looking for a new challenging task, please send us your application and your detailed resume.

It´s just a click to apply online and we are looking forward to it. Your HR Team!