IT/ Operational Technology - Production Support

Kulim, MY

Dec 17, 2024
16945

Be part of our team!

AT&S, a world leading high-tech PCB & IC substrates company, industrialises leading-edge technologies for automotive, aerospace, industrial, medical, consumer electronics and communication networks. We are looking for talent eager to shape the future of our interconnected world. With our headquarters in Austria, plants in Austria, China, India, Korea, Malaysia and sales offices around the globe, we offer excellent career opportunities for solution finders, innovators and enablers with the drive to make a difference.

 

To enhance our successful IT/OT Team in AT&S Malaysia in Kulim Hi-Tech Park, Kedah, we are looking for a passionate

 

IT/ Operational Technology - Production Support

 

Job Responsibility

  • Respond to general IT requests from employees and act as a first point of contact for end users (Service Now tickets, phone, e-mails requests).

  • Install related hardware. Set up and configure software applications and networking systems.

  • Diagnose and resolve network and MES/AES operation issues promptly and provide technical support to end-users.

  • Train end users on newly installed hardware and software systems as well as create and maintain documentation for system configurations.

  • Prioritize Service Requests and Incidents and resolve/ escalate them as per the procedure.

  • Support projects related to Infrastructure and Application for IT organization.

  • Administrate user identity and access to IT systems and applications.

  • Support analysis, consulting and improvement of IT Solutions and Services globally supporting AT&S Manufacturing Services processes in Malaysia Kulim for the MES, AES/EI, and AMHS Operations.

  • Bridge to 2nd level support, describe issues.

 

Job Profile

  • Graduate lT degree (from a University or other higher education institutes) 

  • 1-2 years of experience in developing and implementing software applications

  • Strong customer orientation

  • intercultural awareness and strong interpersonal and communication skills

  • Analytical thinking and problem resolution skills as well as organizational talent

  • Good command of English

 

Our Offer

  • Personal and professional growth opportunities in a Greenfield Project of a recognized MNC

  • A chance to actively contribute to AT&S´ success and to create value

  • A secure position with long-term career perspective in an internationally expanding environment

  • Attractive and competitive compensation package

 

Ready for a new challenge to advance your career? It´s just a click to apply online. We look forward to your application and your detailed resume. Your AT&S Team!

 

AT&S is an equal opportunity employer. We embrace diversity and are dedicated to empowering people to reach their potential by fostering their unique talents and strengths. Our compensation packages are competitive and take individual qualifications and experience into consideration.