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IT Technical / ServiceNow Consultant (f/m/d)

Leoben, Styria, AT

Apr 26, 2022


Be part of our team!

AT&S is one of the globally leading manufacturers of high-end printed circuit boards and IC substrates and belongs to the global technology leaders. With more than 10.000 employees worldwide, plants in Austria, China, India, Korea and Sales Support Offices around the globe. To facilitate our continuous global policy of expansion, we are constantly looking for young talents and experienced professionals with high commitment and ideas that make a difference. Engagement and flexibility are essentials factors for our consequent policy of growth. Due to our permanent international growth we expand our Global IT team at our Headquarters in Leoben (AT) and are looking for an experienced, passionate:


IT Technical / ServiceNow Consultant (f/m/d)


In addition, you manage IT projects in the area of ServiceNow based on PM process and standards (incl. usage of tools) with our IT stakeholders and ServiceNow partner. You report to the Manager IT Applications & Technology.


Your Responsibilities

  • Plan and manage AT&S ServiceNow (SNow) application infrastructure
  • Define detailed IT Applications / IT Infrastructure / Data Management -solutions or Data guidelines and procedures as well as requirements and solutions in the field of SNow 
  • Build or customize solutions incl. testing and rollout/implementation in compliance with the change process

  • Verify solutions in a Proof-of-concept environment and support the IT Architect designing the solution

  • Coordinate the required concepts to ensure go-live and to hand-over solution to IT operations, guarantee a correct setup and implementation

  • Define required operational and process documentation

  • Coordinate and gather the requirements together with the functional departments and deal with the selection of vendors, suppliers and applications in the area of SNow 

  • Plan and Manage the SNow strategy in regard to Incident management, problem management, chatbots and others

  • Complete the communication with internal and external parties and ensure the project budget, effort estimation and accounting

  • Initiate IT projects according internal guidelines (usage of Planview / Clearline)

  • Plan and manage IT projects different sizes in an agile approach (Scrum)

  • Manage project risks and mitigations


Your Profile

  • Degree in Computer Science/ Software engineering/ IT Management or at least 15 to 20 years work experience in this area
  • Minimum of 5 years working experience as Technical Consultant or Requirement Engineer
  • Expert knowledge in the area/field of f ServiceNow and ITSM/OM/AM/BM related topics (or 4 pillars of ServiceNow) 
  • Solid Experience in Project Management like managing or designing and defining IT projects
  • Hands on experience with skills about project management (PMA cert. )or Scrum/agile PM methodologies and tools is advantageous
  • Experience with usage of project management tools like (PlanView, MS Project, or equal) is beneficial
  • Curiosity for new topics in IT and IT Applications
  • Strong customer orientation and coordination
  • Marvellous communication and presentation skills within an international environment
  • Outstanding interpersonal skills, social competence and intercultural awareness 
  • Excellent written and verbal communication skills in English
  • Analytical thinking and problem resolution skills as well as organizational talent



Our Offer

  • Personal and professional development possibilities in a multi-national, dynamic company
  • Opportunity to make an impact and contribute to the technological development of  a growth company
  • A vibrant, positive and rewarding working atmosphere
  • Excellent working conditions
  • Flexible work mode, with possibility of Remote-work (home office or shared office in Graz)


If you are looking for a new challenging task please send us your application and your detailed resume. It's just a click to apply online and we are looking forward to it. Your HR Team!


Our salary packages are competitive, take individual qualifications, and experience into consideration. In accordance with the Austrian collective labor agreement, we advise you that the minimum gross annual salary for this role is 70.000,- Euro.