Be part of our team!

AT&S is a leading global manufacturer of high-end IC substrates and printed circuit boards. AT&S industrializes leading-edge technologies for its core business segments Mobile Devices & Substrates, Automotive & Aerospace, Industrial and Medical and high-performance computing for AI applications. We are looking for talent eager to shape the future of our interconnected world. With plants in Austria, China, India, Malaysia and sales offices around the globe, we offer excellent career opportunities for creators, innovators and enablers with the drive to make a difference. 

To enhance our successful KAQM Team in China in Shanghai, we are looking for a passionate

Senior Specialist KAQM

Your Responsibilities

• Customer relationship management to build partnership with customers.
• Support the local Quality Management in terms of implementation & understanding of customer requirements within the respective plant to ensure the fulfilment of customer.
• Ensure execution of required qualification and reliability plans during NPI process to timely implement and delivery of agreed reporting required for the assigned customers.
• Drive the 8D process in the respective Plant for assigned customers and ensure in time feedback.
• Support of customer audits/visits on site and virtual to serve customer on issues/projects/NPI and ensure proper audit preparation in the respective Plant.
• Claims are regularly monitored in QNECT and the CQM Dashboard, correctness of data is ensured, and mistakes are corrected accordingly to ensure customer quality information is collected, shared and properly maintained in the relevant systems and preparation of monthly reports and presentation.
• Keep a properly customer Communication  and do voice collection of customer to coordinator between customer and plant (off spec, change request from customer side, line qualification), pass down customer voice to plant immediately (Spec review, Key learning, new technology), provide necessary trainings and guidance to plant interface for customer specific topics.
• Organize rework/sorting at customer side, external companies or AT&S plants  to minimize scrap and to ensure low costs.
• Willing to travel.
• Execution of internal process- and system audits (if applicable).

Your Profile

• Technical education College Degree or above.
• Experienced in quality-related tools such as FMEA, MSA, APQP, SPC, PPAP, 3X5Why, 8D, Process audit.
• Experienced background in PCB, semiconductor or automotive industry is an added advantage.
• Experienced in Microsoft office and Mini-tab software.
• English must be work language.
• VDA & IATF 16949 certification is better.
• 6 Sigma GB or PMP is better problem solving and very good communication skills.

Ready for a new challenge to advance your career? It´s just a click to apply online. We look forward to your application and your detailed resume. Your AT&S Team!

AT&S is an equal opportunity employer. We embrace diversity and are dedicated to empowering people to reach their potential by fostering their unique talents and strengths. Our compensation packages are competitive and take individual qualifications and experience into consideration.